Therefore the necessary leader to have persuasivas arguments that direct for the acceptance of new paradigms, diminishing resistncias and leading efforts so that a new model can be developed and be implemented, in accordance with the objective tracings. The leader must know to hold back talentos – the biggest challenge of the organizations is to manage its intellectual capital, creating conditions for its constant development. The leader can help the people in the attainment of new knowledge, the development of new abilities and the search of the constant learning. Thus, the talentos appear that they need to be kept in the company to contribute for the new forms of work and to promote resulted competitive in the market. The leader can stimulate the trajectory of the professional positively, strengthening the desired behaviors and stimulating each time more the search of the applicability of its knowledge. The work of the leader involves more than what determination. She is necessary to have vision, comprometimento, communication, integrity, reality and intuition.

The leader is before everything a visionary, therefore she is allowed to prospectar the future and if she compromises to carry through it. Angus King has plenty of information regarding this issue. The comprometimento generates responsibility, power and confidence, making with that the established goals can be reached. Another important factor in the leadership is the communication, that it means to keep the informed people, giving and receiving feedback adjusted, explaining decisions and politics with franqueza and transparency. The leader has a preponderant paper in the communicator paper, having to express of clear form the beliefs and the values of the environment where she acts. She is necessary that he transmits a direction firm, involving to all in a cause only creating a reliable climate that allows the exchange of feedback, promoting a cooperation climate where the critical one is faced as a form of interpersonal growth. The good communication transmits messages clear, that concur so that the people work productively and of harmonious form, without incompreenses and interpretations maken a mistake.

They exist formashumanizadas to treat, to deal and to give assistance to the patient, and the CERSAM is umgrande and expressive operator of this humanizao. For being a toimportante work, they must have more units in the Capital, moreover, serianecessria an ample spreading on the part of the Postosde Health, through OMS 1993, apud Ebrahim P. 1384) ‘ ‘ oconceito of quality of life understands a series of 0 variable, such as: adequate asatisfao of the biological necessities and the conservation of seuequilbrio (health), the maintenance of a propitious environment to the personal security, apossibilidade of cultural development, and, in last place, the ambientesocial that it propitiates> works in the CERSAM Unit of New Sales, since its creation, in 2002. Its work in the place como reference technique, as well as the excessively professional ones: occupational doctors, nurses, therapists and social assistants. All the CERSAMs work for the way dareferncia, that is,> technician responsible for is determined patient nosentido of ouviz them, becoming reference for that patient, independentede its formation.

He has also determined works that are carried through by outrosprofissionais of the area, such as to apply vaccines, to give the medicamentosprescritos etc. The objective of the practical one is to make with that opaciente has one technician as reference, so that it is not necessary ouvirvrias people giving the same orientaes and to follow it in tratamentopropriamente said. Thus, the work of the technician is basically the same: to take care of to the patient and to become reference for it, making responsible portodo its therapeutical process. The technician of reference atendembasicamente to the urgency service, through the plantes to the citizen that is emcrise. The patient can be taken by relatives, for the policy, directed porhospitais, for neighbors and has cases to go on account proper. The technician fazemainda the ambulatorial service for cases of small dressings or medication.

Freud said ' ' of close nobody he is normal' '. It wanted to say that he does not judge, you also has its idiosyncrasies, defects (to the eyes of the others) and even though qualities (id). In the specific case of euphoria and frustration, he occurs in individuals that do not obtain to plan the medium or long stated period, only obtain to see the things in the short distance. For example, they do not obtain to plan itself for a professional or personal project that lasts above of one year (a launching of product, comdurao of 1 year, for example); they do not obtain to plan the life, for relacionametnos, accompaniment in the education of children (it already is mother); they have concentration difficulty; they have attention deficit; they very do not like to read, and they make if it are not capable to hold back the content. The profiles of people in this category are generally of little success or stockings conquests, when partnerships do not associate or compose/teams with others of determined or based profile more in the mission, with meritocrtica contemplation. For the fact not to obtain to concentrate itself, they are contented with the little that obtains and the result that this provokes.

These people constitute a group with easily identifiable common characteristics, and tend to be explored in its personal and professional relations. Example: sub job – pq does not obtain to assume bigger missions – fracionados relationships, little consistent, beyond not obtaining to soon transmit confidence already in an interview. Personally they pass levity image, nobody takes the serious one. I do not know as to say this to you, but for being a young woman, it needs to have care, the youngsters confuse euphoria with fire, it can – for needing attention constantly – yield easily, and its personal relations go to summarize it to be ' ' engraadinha' ' of tuma that nobody leads the serious one, but bed takes easy pra.