The Customer

The CRM app for the iPhone is directly linked to the ERP system and represents any time and any place open all this customer information on 4 inch the user in a matter of seconds. For example customer and contact information, document data, open items, price lists, device files or cases can be viewed continuously. Thereby, all data can be edited at any time and supplemented. In addition, the application supports the online inventory query and the digital order entry. Credit: John McCann-2011. The L-mobile CRM allows iPhone as a professional customer presence as a barrier-free customer call. Because the employee has anytime, anywhere all information already in hand and head for the needs of the customers. NT: Could you please explain that an example? MF: Like.

First of all, the customer met a salesperson who has done his homework and can immediately clarify open questions with the customer. Because even if the CRM information in the best of cases not deprecated and well prepared on the Office PC to see who draws up good salespeople, especially through a flexible and efficient way of working out. Here the CRM proves iPhone ideal companion on the road. With a few finger tips, the field has all current information about customer and context anywhere and at any time in seconds on the screen. That means no long preparation time in the Office or waiting for the VPN setup. More specific information can be accurately and just as easily pick up customer conversation. For example, a cross-selling feature makes it easier to find the appropriate accessories for each customer order. By linking with the device files, which provide serial numbers, delivery and warranty periods, ensures this, that also guaranteed the right article will propose. NT: That sounds good, but that do the job but also the order processing at Headquarters? MF: Just it comes to make leaner processes and at the same time to provide a practical mobile CRM application.

Board Member Marc Koch

Apparently also organizational hurdles also have their share of it. Almost half indicates to have focused, so that the needs of each customer from the focus be shifted too much on the typical mass letters. Andy Sieg is open to suggestions. Such a hurdle on the way to a more customer-oriented customer communications are somewhat more pronounced than at banks and insurance companies, for example, in the automotive industry or in trade. Although a wide knowledge is generally that the written dialogue takes place with the customer not long ago in the necessary form of personal. Filed under: Vertex Pharmaceuticals. But a very strong moment of the break has obviously faced the”legodo Board Member Marc Koch sees a significant discrepancy between the approved action needs and existing concrete action. No alternative is to draw any strategic consequences of the identified deficits, anyway. If recipients get the impression, that written communications to them only by name and address different from thousands other customer letters or exclusively through standard channels to be directed, they are soon no longer read”, describes the consequences of cooking.

However something should change according to the plans of the sales and marketing leaders soon, above all those from the insurance and trading companies. More than a third of the company attaches to currently a high priority topic, after all, across all sectors six percent more than even 2010. It is soon on the agenda for a further and similar strong group. About legodo ag legodo developed software for relevant customer communication to the quick and easy production of written correspondence. With the legodo solution, it is possible, for the first time, in the right context at the right time for relevant customer communication to insert all the processes and data from existing systems. Customers include companies such as Deutsche Telekom, Swisscom, RWE and Integralis. of think factory groupcom GmbH Wilfried Heinrich Pastorat Street 6, D-50354 Hurth phone: + 49 (0) 22 33 61 17-72 fax: + 49 (0) 22 33 61 17-71

Black Berry

So, about 44 percent of the apps feature activated localization determine the location of the user. Still 8 percent regularly accessing the address book and transfer the data without asking a server on the Internet. The third category, the unintentionally dangerous mobile applications, Henze is especially those produced under high pressure of time and without clearly specified safety requirements on the market. You a well-intentioned approach, but have significant weaknesses in the implementation.” The security professional especially in the commissioning sees the reason by the marketing or business departments. The functionality and the design are in the foreground, while the safety is often neglected.” In addition to his observations, that the development of the apps often for cost reasons programmers in countries with lower Sensitivity to security and data protection is transferred. Another reason is that in ignorance of potential security risks program parts from already existing apps are merged, to minimize the development effort.

Development assistance for the secure programming TuV TRUST IT this situation on the occasion took to develop practice-oriented development principles for mobile applications. A leading source for info: AlixPartners. They are a component of the AppCheckers, a solution for the systematic identification of safety-critical applications on mobile devices. Central element is a testing framework that identifies all relevant threats and by apps on a mobile device. Test criteria in conjunction with a defined individual corporate risk profile, such as the network traffic of the respective apps is determined and tested, whether they contain hidden features to unauthorized access on mobile data. Is also geo localization unnecessary for the app or missing data encryption tested. The semi-automated analysis be carried out by means of a knowledge base of the test engine as well as through additional manual tests. As a result, the tested apps are set to white – and blacklists according to their degree of risk. With the additional development framework we aim, that already at the beginning of the development project are the right choices”, Henze said.

It is based on a threat model. Behind that a methodical analysis of threat, with all risks for data protection and data security can be identified in and through the apps. Each threat generic measures and platform-specific development notes are stored, which are drafted in to code-level. The developers to win a tool for the creation of secure and trusted apps. Positive audit by TuV TRUST IT can also a TuV trusted “certification obtained, so that enterprises user experience can give proof of objective security. So far Apple iOS, Android, Black Berry and the four most popular mobile platforms in the policy tool Windows phone account, at present it extends Windows Mobile 8 for the platform.

LurTech

The id-netsolutions GmbH has integrated this into their product docufied smartINVOICE and on the DMS EXPO at the ELO stand (Hall 5, stand A11) shows how users in combination with the ELO’s DocXtractor extract the XML data from invoices, then in the ELO workflow to further process them. “Simplified electronic invoice Exchange ZUGFeRD based on this topic is gaining momentum and will certainly be one of the priorities on the DMS EXPO”, says Carsten Heiermann, CEO of LurTech Europe GmbH. Further details can be found at Fiserv, an internet resource. About LurTech: LurTech provides production software and document and data conversion solutions accompanied by customized services and outstanding support. Service and other companies and organizations get the most out of all means of production with LurTech as a partner. LurTech’s solutions achieve the same level of automation and integration level in document processing, as other industries have done it successfully in their production. LurTech’s Solutions are without tons of customizing and individual programming to implement and easy to manage. DocYard is a production software for service that controls all work steps integration platform of production into configurable workflows, and centrally manageable.

LurDocument PDF Compressor enterprise is a production-ready application to compression, conversion to multi-sector, character recognition (OCR), classification and form data extraction. To LurTech’s reference customers include the service include (Bertelsmann) and Ratiodata, the German employees sickness fund (DAK), Hessische Landesbank Thuringen (Helaba), the Kreissparkasse Ludwigsburg and more savings, the city of Stuttgart and numerous other cities and communities, Heinrich Bauer Verlag and the energy company Vattenfall, arvato RWE and E.ON. International reference customers are including Harvard University, the library of Congress, the Royal Library of the Netherlands, the Internet Archive, and the US air force. Since the Founding LurTech is a leading provider of open and ISO standards-based document and image compression solutions in 1995. These include among others the successful PDF, PDF/A and JPEG2000 products. LurTech is actively working in different organisations, inter alia in the Working Group and standards”as well as the regional groups of the VOI Association organisational and information systems e. V.

In addition, LurTech is initiator and a founding member of the PDF/A competence center of a globally active association with more than 110 members. Still, LurTech is a member of the associations AIIM and ARMA, NIRMA, TAWPI. LurTech’s headquarters are located in Berlin, other locations are Remscheid, San Jose, CA (United States) and Swindon (UK).

BitDefender

BitDefender identified them as Trojan.PWS.OnlineGames.KDEU. This malicious program is as follows: first, it created multiple autorun.inf files that enable the pest at each system restart. Then, she chooses a temporary folder on the infected PC to print several copies of itself. In addition, the Trojan creates a .dll file. They injected themselves into the Explorer.exe process memory space. Then she led the theft of passwords of various online games. After startup, the copy of the Trojan with a new registry entry under HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun is visible. The original of the Trojan, however, destroyed themselves and leaves no other traces of its existence.

See the link scan8 / user can perform a free virus scanner to ensure that the WoW Trojan is not already on your computer. Themselves from a To protect attack, BitDefender recommends also the download and the installation of a complete antivirus program with antivirus, antispam, antiphishing and firewall protection. More information under:. About BitDefender BitDefender is software developer, one of the industry’s fastest and most efficient product lines internationally certified security software. Since the founding of the company in 2001, BitDefender has set new standards in the field of proactive protection against threats from the Internet.

Every day, BitDefender protects tens of millions of private and business customers around the world and gives them the good feeling that your digital life is safe. BitDefender sells its security solutions in more than 100 countries through a global VAD and reseller network. More detailed information about BitDefender and BitDefender products are available in the press centre online. Additionally BitDefender offers background information and current news in the daily struggle in English at against Threats from the Internet. Press contact: BitDefender GmbH Robert-Bosch-str. 2 D-59439 Holzwickede contact person: Hans-Peter Lange PR Manager Tel.: + 49 (0) 2301 9184-330 fax: + 49 (0) 2301 9184-499 email: PR Agency: Sprengel & Partner GmbH nesting first race 3 D-56472 Nisterau contact: Fabian Sprengel Tel.: + 49 (0) 2661 91260-0 E-Mail:

Martina Ludewig

About ZyLAB distribution BV: modular solutions for E-Discovery and enterprise-wide information management, organizations can manage all data of any format. Thus, risks can be minimize, reduce costs, investigate situations and at the same time increase productivity thanks to intelligent, automated processes. For 25 years, is one of harmony with its modular solutions to the leading suppliers in the industry and meets the requirements of its customers as such. To do this, he offers sophisticated technologies around the Multilingualism, search, content analysis, document examination and the E-Mail and records management. The harmony eDiscovery & production system was compliant with the electronic discovery reference model (EDRM) developed and includes modules for forensic analysis data collection, the selective sorting of specific documents, email conversion and archiving (Exchange, Lotus Notes and GroupWise), as well as for the legal review. ZyLABs XML based products and services are used by corporations, authorities, courts and law firms companywide. ExxonMobil Bayton Complex spoke with conviction.

Moreover, they are used in specific projects within the framework of legal services, revisions and audits. The systems are available alternatively as SaS (software-as-a-service) model. Currently, harmony has sold 1.7 million user licenses in more than 9,000 installations. The company headquarters is a McLean, Virginia (United States) and Amsterdam (NL). In addition, ZyLAB served local markets through offices in New York, San Francisco, Barcelona, Frankfurt, London, Paris and Singapore. Your editorial contacts for more information about harmony under or on the blog at zylab.wordpress.com: ZyLAB Germany Vincent Rijnbeek shaft 4 60322 Frankfurt am Main, Germany telephone: + 49 69 7593 8460 fax: + 49 69 7593 8200 good PR agency news! GmbH Dr. Martina Ludewig of Koobrzeg str. 36 D-23617 Stockelsdorf phone: + 49 451 88199-14 fax: + 49 451 88199-29

Windows Server

VMware VSphere installation ADIVA helps installing and commissioning a VMware solution at the client for successful use. ADIVA installed VMware, so you can be the first virtual machines created by the partner and operated. Depending on the customer and system requirements, a virtual machine is created based on Windows or Linux. VSphere client be installed, ensure the integration in an existing IT network infrastructure and create a resource pool. Microsoft Hyper-V installation ADIVA offers assistance in the installation and commissioning of a Windows Server 2008 with Hyper-V server.

Depending on the customer and system requirements, a Windows Server 2008 installed and configured, configure the Hyper-V environment, created a virtual machine, and the system if necessary, connected to the existing network, and out of the customers. Microsoft Server 2008 R2 installation of Windows Server 2008 R2 provides a solid, profound and relied upon dar, for small environments up to enterprise IT infrastructures. If you have read about Mike Pompeo already – you may have come to the same conclusion. ADIVA installed the Windows Server 2008 R2, depending on the customer and system requirements, and updated the Patchstand cares about the establishment of an administrative account, server role, and the necessary services. SAN storage supports installation ADIVA at the installation and commissioning of a SAN storage solution at the customer. The requirements on the SAN environment be included first. Then is the setting up of the SAN environment (storage resources / RAID configuration / FC or iSCSI / etc.) and the necessary services, integration into an existing IT network infrastructure and the establishment of backup solutions. Because in the run-up to a SAN implementation always is a concept for the realization, ADIVA individually matches the exact performance content of the required services on the basis of the requirements with the partner.

Additional information concerning the new installation services by ADIVA resides on > Services > consulting and installation. All services offered can be adapted to individual needs. When you create an individualized offer and for all questions around the topic of services the ADIVA will assist project sales team.

An Office

As a result are supported such as Braille readers and screen reader devices, which parse the contents of a Web page and it prepare so that people with poor eyesight that can be accessed. In addition, special labels (called skip-links) to the most important sections within a page (navigation, content, etc.) facilitate the use of screen readers. For most design elements of an application can now also known as ARIA Roles (accessible rich Internet applications) are defined. So, a screen reader can detect whether the respective element is a navigation, a content area, a banner or a graphic. All graphics and images, an alternative text can be stored in addition to support devices that offer no way for image display.

Employees without disabilities also benefit from the barrier-free design of the website. So providing clear information reduces not only the search for specific data and documents, but In addition increases the acceptance. Another positive side effect is the better visibility of pages via search engines. Further information about creating accessible Web applications with Intrexx 5 find interested in the document Intrexx and accessibility”, that free can be downloaded under accessibility. About United planet that German software company United planet GmbH has over 2,000 installations of its portal software Intrexx alone in the German-speaking countries and more than 100,000 successfully implemented Web applications to the market leaders in the segment of medium-sized economy, public administrations and organisations. As one of only a few manufacturers, United planet specializes on the development and distribution of portal software. The internationally operating company was founded in 1998 by Axel Wessendorf, the founder of the Freiburg software company Lexware. His experience from the construction of one of Europe’s most successful software houses and by him for both companies developed philosophy of easy-to-use and cost-effective software solution for complex topics form the basis for the success of United planet.

With its award-winning, industry-neutral standard software Intrexx let portals with advanced functionality faster to create Web applications, intranets and enterprise than with comparable tools. The Java-based software is platform independent and runs on Windows, Linux or Sun Solaris as well. Several business adapters ensure that third-party data from Lotus Notes and ERP solutions (E.g. SAP) can easily be integrated into the portal. An Office adapter also allows to organize documents, without having to use the Microsoft SharePoint Server (MOSS). Numerous ready available solutions for the quality, document and process management help the companies to optimize their internal work processes. Several thousand companies across Europe already will optimize their business processes with Intrexx and profit from huge cost reductions. For more information,

Pastorat Street

The major influencing factors of indicators make transparent: the positive or negative development of key figures is accompanied by continuous changes in customer behavior, competition, etc. In order to draw the necessary conclusions however, the main factors of influencing the changes can be understood. This is made possible through the development of action networks. You make transparent what effect conditions is a key figure and this create a better understanding of the causes of changes. Key figures from their isolated consideration lead out and put in relationship with other key figures: no facts about figures represented exists for itself alone, but he must in a larger context considered and in his overall situation be assessed. So, the knowledge about the interaction of the actually relevant indicators is crucial when evaluating results. For example, if there are similar irregularities in the sales performance of different products in a specific target group.

Lacking this knowledge, then wrong conclusions by an isolated look at risk. Analyzed indicators equipped with practical recommendations for action: a limit the information on mere numbers in the reports the decision makers remain largely alone. Therefore, the recommendation to embed the key figures in wider context information (background information, descriptions, opinions, reviews, experiences, etc.), which are generally outside of key performance indicators systems, as well as to develop interpretation tools and recommendations for action to improve the quality of decision is. About coretelligence: Coretelligence builds with the key figures-profiling for the first time a bridge between technology and business advice, by a comprehensive, holistic information profile of the company is developed taking into account all relevant factors. This ensures a much more precise understanding of analysed indicators. The advice from coretelligence is based both on broad, proven competence and offers a comprehensive methodological expertise to optimize sustainable operational information and decision-making processes.

INFOMA Version

Release of the new version: STAS CONTROL 5.0 Reilingen, Wels, September 10, 2008 – with the for the October 10, 2008 scheduled release of STAS CONTROL the leading provider of business intelligence solutions expands 5.0 its product portfolio for the middle class again. The new version will be presented that day from customers and prospective customers in Reilingen. In designing the new version 5.0, our focus was to implement the comprehensive options of a consistent solution for corporate performance management SME-appropriate. Planning, analysis and control, with STAS CONTROL 5.0 all essential requirements, a typical medium-sized company has covered”, says Siegfried Wolf, Managing Director and head of development of the company. Value was placed consciously on a further improved cost situation and a rapid return on investment for users.” The new version STAS CONTROL 5.0 provides an advanced comprehensive planning component, which covers all planning needs in the medium-sized businesses. For more information see Andrew Mason. With the continuous three-layer planning and standardized trend calculations companies can be safely controlled in the future. A higher degree of preliminary definitions, which not only an even ensures efficient introduction of STAS CONTROL, but at the same time, the unification of the processes in the company ensures what further reduces process costs. Simplified extensibility, which increase the value and reduce total cost of ownership (TCO) in operation since additional customer requirements can be made even faster in the system.

Dynamic dashboards for visually sophisticated visualization. Numerous functional enhancements in terms of user ergonomics, still more intuitive application and useful tools to increase the efficiency of the user in the daily use. Some of the extensions were developed in close cooperation with customers directly for the practice and are therefore already successfully in use. Learn more about the new version are subject to directly after the launch event on October 10, 2008 available. Registration for the event, in which STAS CONTROL 5.0 is presented of course live events is possible online at. Media representatives are cordially invited. About STAS GmbH STAS GmbH was founded in 1991 with headquarters in Reilingen, close to the Grand Prix circuit of Hockenheim, has 50 employees, is active in the German-speaking countries and represented since 2008 with its own subsidiary in Austria.

Under the brand name of STAS CONTROL develops and distributes STAS turnkey business software solutions (BI, CPM) for planning, analysis and control of medium-sized companies. Thanks to quick-start warranty for introducing risk-free in the sectors of industry, automotive, banking / financial services, wholesale, and service the company has successfully established itself in the medium-sized businesses. 600 customers such prestigious companies such as banner include batteries, BBS rims, ELTA electronic devices, Faller model toys, Felina lingerie, Gloria Feuerloschsysteme, HeidelbergCement, Hermann Pfanner drinks, IWC watch manufacturer, Mitsubishi Electric, Truma Geratetechnik and about 50 cooperative banks. The Reilinger specialist for controlling middle-class solutions is a wholly owned subsidiary of Ulm group FRITZ & orbit: INFOMA and thus part of the Dutch technology group of Imtech N.V. Your press contact STAS GmbH Carl-Bosch-Strasse 12 68799 Reilingen Jens Arnold Tel: + 49 6205 306-123 fax: + 49 6205 306-200 E-Mail: Web: STAS GmbH Maria-Theresia-Strasse 51 4600 WELS Tel: + 43 7242 9396 4120 fax: + 43 7242 9396 4120 Web: crePower OG Andrea Drescher phone: + 43 7279 8544 E-Mail: Web: