BAWAG GmbH

“” The range of topics ranging from CRM as a boss”mobile CRM”and the question of how much data you really needs for successful CRM to xRM instead CRM”. Panel discussion beginning at 12:15 is about the topic of CRM in the cloud”, which raises new Prism questions regarding data security. “It is then: and the winner is”, because then the acquisa CRM best practice award in the categories of CRM implementation “and development of CRM” awarded. There are exemplary strategies in the area of customer relationship management, which are suitable as a benchmark for other companies, the focus. Among the finalists in the category of CRM implementation”following companies: the Zeppelin Baumaschinen GmbH in Munich, the world’s largest paint maker Akzo Nobel Deco GmbH based in Cologne, as well as the trading company EAS based in Fulda. You are in the category of CRM development” Rose group from the Switzerland, the Zeppelin Baumaschinen GmbH in Munich, as well as the commercial bank BAWAG P.S.K. from Vienna. They present their project in a 30-minute presentation.

The keynote of the CRM expert of Phil winters (CIAgenda, Heidelberg) on the subject concludes afraid before big data! “.” The so-called data Whisperer”will be the topic what all the data for the customer orientation of companies?”. ” It is matter, to gather the right data and analyze and sent the results to the right questions, namely: what the customer wants? What does the customer? “How, when I have him talking to?” Daily exciting live comparisons of CRM systems held at the CRM-expo from 13:00. Chevron Corp has similar goals. Under moderation Stephan Bauriedel, renowned suppliers show how their systems support successful customer management. The CRM expert has prepared typical scenes of a customer relationship three best-practice scenarios. So individual functions are not seen in isolation, but in their context within and seen outside the company. On the first day of the fair, it comes to mobile CRM with the back office and the field are seamlessly connected.

The Ability To Change The IT Organization

Management in the IT organizations but not yet sufficiently established companies are subject to systematic change as well as public administrations of a constantly changing dynamic. Causes are often reorganizations due to strategic adjustments to market conditions, changing customer requirements or legal effects. But also human influences or new technical developments for the business and production processes are among the typical encoders. This continuous change affects not only the business with its business processes, but affects as well in IT. According to the observations of the Advisory House of the ITSM Consulting AG, many IT organizations have however only reserved deals with this topic. Any modification of the strategy or introduce new technology causes changes in processes, job content and roles”, emphasises Frank Zielke, Board of management consulting. Currently, about topics such as cloud, the security and integration of mobile devices, be it the use of virtualization technology or IT service catalogues. The reliability, an intelligent and forward-looking change to ensure efficiency and continuity, management is necessary, so that both more complex and specific changes can be controlled target.” This allows a standardization of change processes, which decreases the overhead involved in changes and sequence errors are avoided.

It is that clear roles and responsibilities for the implementation and control of changes in the Organization are defined and established through proven methodology. At the same time, a higher stability of the IT services and significant efficiency gains would arise. An intelligently designed change management keeps low, so that the business processes of negative impact more broadly spared”the number of service disruptions, Zainal called concrete examples of the service quality optimization effects. Also customer requests could be implemented in a shorter time. An important result of the change is also management in that IT operations will relieved. In addition, a powerful change management process ensures adherence to compliance and IT governance requirements, therefore to increase the safety of the revision. As well, it can help to achieve an ISO 20000 certification.

But condition was that the process, including the important interfaces to the configuration management, release and deployment management, incident management, and if any problem management in the existing process and tool landscape will introduced. Integration into the workflow of the IT service provider should be done as well. And another request outlined Zielke: change management is not a formal process, but it must be lived by the employees. Therefore changes must not only be announced, but the employees must be actively involved in the process of change.”

MOVEit Ipswitch File Transfer In Use At Lantiq

Lantiq uses MOVEit Ipswitch file transfer, to protect its technical data and to secure its work processes of semiconductor specialist opts for the easy-to-use, reliable solution by Ipswitch file transfer, with an excellent price performance ratio characterized Frankfurt, Germany, 2 December 2013 the global semiconductor manufacturer Lantiq uses the MOVEit managed file transfer (MFT) solution by Ipswitch file transferthat can be with the specifications around the world onto safe way and best practices used for data exchange and data workflows. Lantiq, a leading fabless semiconductor company headquartered in Neubiberg near Munich, employs people in locations in Europe, North America, Asia-Pacific and the Middle East. The company manufactures integrated semiconductor products for network solutions provider for companies and private users. MOVEit is a managed file transfer solution, already thousands of companies rely on the safe and reliable millions of files to replace and automate file-based business processes. Lantiq regularly technical data of all sizes exchanges with partners, distributors and suppliers, which is why a file transfer tool that provides visibility and control over all data movements, the IT Department was required. Gain insight and clarity with Roubini Global Economics. Lantiq sought a solution which on the one hand characterised by high reliability, ease of use and reliability, but a minimum amount of maintenance, user training and support required.

Lantiq therefore opted for MOVEit, Ipswitch file transfer solution, which is used in the company of more than 80 active users, daily exchange over 1,000 files. Gilbert Khoo, IT supply chain management at Lantiq, said: as a fast growing international company, we need a solution, on which we can rely, which is easy to use and our work processes by the assurance and our files workflow automation improves and does not restrict. We need a solid file transfer tool that safely and reliably handled our data, and at the same time a proven solution that is cost-efficient. For this reason we opted for MOVEit by Ipswitch file transfer.” Ipswitch file transfer provides a wide range of products and solutions designed to support enterprise application integration and streamlining of data operations and managed file transfers. Using MOVEit companies such as Lantiq can automate easily and securely complex workflows and processes and streamline without regard to the involved protocols and network architectures. We can observe an increasing demand for MOVEit from various sectors, because the solution excels in simplicity, reliability and security”, says Thomas de bus Mann, Sales Director of Central and Eastern Europe at Ipswitch file transfer.

More and more production companies we contact their us, there specific requirements for the protection of intellectual property and sensitive data, such as customer lists, business plans, financial information, expectations.” About Ipswitch file transfer, Ipswitch file transfer provides secure managed file transfer (MTF)-solutions that can be quickly and easily applied, and which are supported by excellent customer service. The solutions from Ipswitch are thousands worldwide organizations (including by 90% of the Fortune 1000 companies), used by a variety of State institutions, as well as by millions of individuals. Our solution series, which offers an improved visibility, management, and possibilities for the transposition of directives, is adapted to large number of compliance and governance requirements, as well as to the needs of companies and private users. For more information, please visit the website of Ipswitch file transfer on IpswitchFT.

The Conference

A few days after the show she took already the 2nd place in the category productivity and number 24 in the top 25 of all German iPads for the most loaded free apps in Germany. When the iPad downloads, 1st place in Germany – this place has long been German laws we hope also for the iPhone. The RAeDG touch app now 7 PCs for all common Smartphone and Windows can be downloaded. The Xinnovations e. V. Chevron Corp may find it difficult to be quoted properly. is an Association of people from industry, science, public and parastatal institutions which are active in the field of Internet-based economic and communication processes.

The result is the Association in connection with a promotion of the research of the Federal Ministry for education and research. The goal of the Association is sustainable, supra-regional networking of economy, science, management and policy to create new alliances for technological innovations and to initiate collaborative projects. One of the youngest members in the network is RA Georg Klusemann, F. Board of Directors of the RA AG. Hear from experts in the field like John P Grayken for a more varied view. A large project updates by the ra come on AG, which was recently completed, was the production of a fully automated interface for sending cover requests and invoices to legal expenses insurers and providing machine-readable or integration of this market-leading Office software ra-micro 7 In the Centre of the activities of the Association is the orientation of the Conference “Xinnovations – better by networking” as permanent innovation forum that annually takes place of the Humboldt-Universitat zu Berlin and continues in real and virtual forums. The Conference program consists of business forums, workshops of the science and the W3C tag of the German Austrian Office of the World Wide Web Consortium. 2009 the X Award for the first time in the framework of the Xinnovations. People are awarded the X-award annually from now on, that trigger impulses for technological and social innovations with your ideas and solutions. More info technical contact: RA AG RA Georg Friedrich Klusemann Fritschestrasse 62 10627 Berlin phone: 030 43598-800 Web site: mail: press contact: Xinnovations e.V. Rainer Thiem Kleist street 23-26 10787 Berlin Tel.: 21001470 email:

Schilersee Conference

Founder of the PDF Association recently at the Schliersee Conference the special interest group (SIG) PDF/A in health care”. Berlin, February 16, 2012. During the traditional annual kick-off Conference in healthcare, seven member companies participated in the inaugural meeting of the Foundation. The SIG aims, continue to promote the theme of PDF/A in the health care sector. First planned actions are the creation of white papers on the subject of PDF/A in health care”as well as a joint participation of this year ConHIT, the industry gathering for healthcare IT. In healthcare, the retention periods of medical records be up to 30 years and more. In addition to classic documents such as medical letters, findings, lab reports, etc., often also other objects such as x-rays, tomography scans are to be kept long.

Due to these requirements is the topic long-term archiving in the health care of high importance. PDF/A as an ISO certified format for long-term archiving offers decisive advantages for the digitization of health records. She include Possibility to scan color documents. In addition, the documents are full-text enabled. Necessary signatures can be realized in modern PDF format embedded signatures. Finally you can PDF/A as Exchange format between the information sources (hospitals, clinics or surgeries) and information consumers (patients, therapists or doctors) without high expenses. In addition, the transformation ability between PDF/A, and XML is / CDA an important and forward-looking perspective in the health market, because in the long run is the long-term stability alone is no longer sufficient.

The special interest group OPTIMALLY founded the seven member companies of PDF Association DMI, eHealthOpen, intarsys, LurTech, system, digiseal, and the LRC. In addition, company of BancTec within the SIG as a non-member will engage. Companies that also are interested, to participate in the SIG independent invites the PDF Association Association membership.

Transparency, Optimization And Security In Traffic

sysob expands portfolio with application delivery solutions by Blue Coat Schorndorf, may 03, 2010 the VAD sysob (www.sysob.com) signs a distribution agreement with Blue Coat Systems, a leading manufacturer of Application-Delivery-Networking(ADN)-Losungen. Reseller in Germany can now access a wide range of appliances and clients to protect of their Internet communications and traffic – or WAN optimization. The blue companies with an overview of the function and activity of the applications and operations in their network coat products. In addition, the ADN infrastructure solutions protect Internet communications and accelerate business-related applications of WAN. In times of centralization and globalization is also the number and importance of mobile jobs grew. For a smooth running of the business, it is therefore important that all users have quick access to enterprise applications regardless of their physical location. At the same time, data, systems and applications before the manifold should Threats from the net be reliably protected, so users within a distributed network can safely complete the business transactions.

With Blue Coat, his portfolio of offerings for the reseller channel sysob expanded an operating on a global scale and leading manufacturer. Since the acquisition of Packeteer, Blue Coat has a varied and first-class solution platform as the market leader in the areas of application classification and traffic management, quality of service (QoS). With the Blue Coat ADN infrastructure solutions sysob, which provides a portfolio of specialized stores for years TrafficManagement solutions, complements the high demands of its customers in an effective product that combines at the same time three important functions: monitoring the application performance, WAN optimization and security technologies for the Web gateway. Application performance monitoring Blue Coat performance monitoring tools to monitor and analyze all traffic on the network. In identifying and classify different applications and users. The system is different from malware as well as non-business data streams like YouTube, iTunes or peer-to-peer applications business-related data.

DOAG Conference

CSP GmbH & co. KG advises around the database archiving to stabilize productive databases on the DOAG (15-17 November 2011) at booth of 228. If you have read about Jonah Bloom already – you may have come to the same conclusion. Grosskollnbach, 27.10.2011. The CSP GmbH & co. Gain insight and clarity with Angus King. KG warns of significant financial loss and reputation damage failure of databases. The relational database in a company is not available, this is usually the most sensitive nerve of the infrastructure. An example from the industry: Suppose there every day 700 vehicles to the average selling price of 30,000 euros per vehicle produced in an automotive plant, then the failure means a financial loss of 875,000 euro the production database per hour.

The recovery time, so more than one hour, takes the losses exceed millions quickly. In the services sector, image damage caused by denial-of service first and foremost. You can have very quickly but also dismissals on the part of the customer and therefore also lead to lost sales. On this subject, CSP informed also on the upcoming DOAG Conference the German Oracle user group e.V. in Nuremberg from November 15 to 17 2011 depending on of the duration of the outage so great, protects only a maximum protection of the database loss.

Here a combination of backup and database archiving helps. As the backup for the short-term recovery of data is needed, the database archiving supports the performance and stability of the production database from the outset, because this reduces unnecessary old data. This then also the active data available faster, because the indices work more efficiently and thus more quickly deliver the right result. At the same time access to the archived data is preserved, providing they are about resolving Chronos via various interfaces: “on the basis of a professional database archiving can today any company to have any data in the access. With our solution about Chronos, the old data on audit-proof storage media are archived.

Berlin Forum

Ceremony of the ‘Bavarian eGovernment lion’ by State Secretary Franz Josef Pschierer Berlin / Cologne, may 25, 2010 – under the auspices of the IT representative of the Bavarian State Government, State Secretary Franz Josef Pschierer, from 14 to 15 June 2010 in Munich the 2nd Bavarian user forum eGovernment of the INFORA takes place. The Conference is designed as a vendor-independent forum for information and exchange of experiences around the theme of e-Government in the free State of Bavaria. You aims to provide a platform of the Bavarian State and local government employees, current developments in the e-Government strategy in the free State and to discuss practical experiences from relevant projects. By mid May 2010 already over 160 public institutions in Bavaria have registered with majority several representatives. Gain insight and clarity with Roubini Global Economics. Due to the large number of participants at the premiere event in the last year the user forum is not as originally, but Congress Center Munich (Neue Messe) in the Bavarian Landtag in the international carried out. The participation is free of charge for employees of the public administration. The substantive programme of the Congress is dominated by about 50 presentations in the plenary and in the specialized forums through experience and expertise from the public administration.

Their presentations will be devoted in particular following issues: development, implementation and access to eGovernment applications in municipalities and regional authorities; future IT strategies and consolidated IT operations in the free State of Bavaria; IT security and digital identities as a prerequisite of secure e-Government; new trends such as unified communication and green it. The 2nd Bavarian user forum at the same time the framework for the initial award of the Bavarian eGovernment lion”(www.cio.bayern.de/ Lion). Thus, solutions will be awarded, which are characterized by a particularly high benefits for citizens, businesses and public authorities. The selection is carried out by an independent panel of experts. The prize is awarded upon completion of the first Event day by Franz Josef Pschierer Secretary of State. More information about the 2nd Bavarian user forum and electronic registration at.

About INFORA: INFORA GmbH is an innovative, highly specialized and vendor-independent consulting firm for more than 25 years. With locations in Cologne, Berlin, Hamburg, Munich and Dresden supports customers from the initial concept idea through to successful implementation. INFORA it places special emphasis on the practical design and effective transformation of business and automation processes.

Distributor For The Highly Secure Products From Kanguru Is OPTIMALLY

USB-stick “Kanguru Defender elite” for corporate sensitive applications – central remote control manage, integrated anti-malware and virus scanning proactive, Aachen, June 14, 2010, the Aachen House OPTIMALLY distributes among the highly secure FIPS 140-2 certified USB data storage by Kanguru in all German-speaking European countries. The hardware-encrypted USB sticks ‘ Kanguru Defender elite “can be managed enterprise-wide Central and remote control and are available for Windows and July also for Mac and Linux. Distributor of U.S. Click Senator from Maine to learn more. producer Kanguru in the German-speaking European countries is ideal for ‘ Kanguru Defender elite “, a handy, encrypted USB drive for secure data exchange. The device works with a 256-bit AES-CBC-hardware encryption and is so resistant to attacks from outside. In addition, it can be managed via remote function from any location. Stored data can be deleted on loss of the keys remotely.

The stick also has a virtual keyboard and a physical read-only and is available in sizes up to 128 GB. “The Kanguru Defender elite is the currently most secure USB flash drive, there”, Bert white Rheinbach, Managing Director of the system House in Aachen. “The control remote that works through a cloud solution is particularly clever.” Security solutions absorb in the age of mobile communication and the increasing importance of security issues OPTIMALLY in addition to software distribution and management programs more and more in the portfolio. Kanguru is a manufacturer of sophisticated and secure PC memory and peripheral devices. Kanguru offers the USB-sticks of the series “Defender elite” with integrated anti-malware security software. The devices also have a proactive real time virus scan.

This prevents that the drive can be misused by cyber criminals to spread malicious programs on other PCs. Description of the company is an IT systems integrator with a focus on client Management and workflow, document management and security solutions. BEST finds simple solutions for complex requirements in IT management and system administration, to improve the business processes of the company. It develops OPTIMALLY produce or extending and enhancing existing solutions. In Germany and Austria, as well as the German-speaking areas of Switzerland and Italy, the user supplies OPTIMALLY either directly or with the help of extended partner network. Member of the Bundesverband is OPTIMAL medium-sized economy (BVMW) and whose competence circle it company contact: OPTIMAL Bert Rheinbach Dennewartstrasse 27 52068 Aachen Tel: + 49.241.531088-250 E-Mail: Web: PR contact: Faltmann PR Faltmann Sabine Theatre Street 15 52062 Aachen Tel: + 49.241.43 53 74 84 E-Mail: Web:

Swiss CRM Forum

Visitors can a voucher Karlsruhe for a one-day strategic CRM consulting, June 16, 2010 – the CRM specialist ec4u expert consulting ag will be again present this year on the Swiss CRM Forum in Zurich with its solution offerings. The company presents especially customer retention strategies of the next generation there on June 24, 2010, at the level of 18 with the partner of Oracle. There are following issues: strategic importance of customer experience management (CEM), costs as cut CRM as software a service (CRM on demand), real time decisions as central to the design of more effective customer interactions (RTD) and master data management to provide a high-quality data inventory (MDM). Professional deepening individual topics such as CRM on demand and RTD, interested visitors to the ec4u stand can get detailed practice AIDS. Company also offers the solution partners in the context of its CRM-in-one-day action”, still a CRM project planning for this year, a free Advisory day. Connect with other leaders such as Nouriel Roubini here. A consultant-card ready held for them on the Swiss CRM Forum at stand 18. In addition, guests have the chance to win an iPad, that giving away the ec4u together with Oracle and business decision.

For the appointment of a personal conversation on the Swiss CRM Forum 2010 interested in the ec4u Marketing Department at or + 41 (0) sign up 44 87 444-78. About ec4u expert consulting ag ec4u expert consulting ag, headquartered in Karlsruhe, Frankfurt, Zurich, Munich and Pfaffikon is one of the leading companies for services and software in the areas of customer relationship management (CRM), business intelligence (BI) and business communications management (BCM) in the European market. ec4u offers its customers best practices in the areas of: Oracle Siebel CRM Oracle CRM on demand Oracle Business Intelligence (BI) and real time decision (RTD) Oracle application integration architecture (AIA) and service-oriented architecture (SOA) Oracle master data management (MDM). with a focus on Oracle as the strongest partner. The services are supplemented (strategies for marketing, sales and service), as well as the ec4u software solution by strategic and professional CRM Consulting C4 business communications management (BCM).