This will be taken and others, as a rule, the law, and soon you'll hear: 'And so we've always done! " When you as a manager will want to still demand that the subordinate decisions on how you look at the tyrant and say, 'chef today is not in the spirit' – probability of making wrong decisions. Remember what happens to you when you are in the middle of an important negotiation (for example) bring another cycle 'we did not know that it happened, and now it is urgently needed to address, otherwise we will not ship the goods. " How do you respond? Usually with exasperation, anger, and sometimes even a kind of fear ("Oh, what will?"). In this state you do not normally take the best decisions, and they are directed more to destroy than to creation of your business. There is a rule, and it has proved its right to exist: the general emotional mood of the group can not be higher than the emotional tone of the leader or manager.

What results can be achieved organization in a state of anger, fear, etc. – the probability that the decision is not made. How often, in recommending a solution, you are faced with the fact that an employee instead of rejoice for your help, begins to search for, find and tells the story of why your proposed solution will not work, why it does not fit? You can send staff to the side right decision, but did not recommend him more so I do not solve this problem for them. Sometimes it is difficult to achieve, especially if you had already taken over the tasks of employees. But you can start to do it, respecting the principle of gradualism, and the result will not take long. " Do It Yourself 'principle' resolutely himself 'very clearly visible in the field of personnel training. I've been doing practical training of managers and staff.

The most successful sellers are training and managing salespeople. And here is clearly possible to distinguish between those he decided that he needed to learn to sell, and those who are 'sent' to the training. And those who were 'sent' without his desire, something like persuaded, after the training said: 'Yes, I already knew it all', and find a reason why it will not bring results. Usually – this is our right – we do not take seminars and training this group of people. Pay attention to this and start ask the magic, I believe the question: 'Do you have a problem? And what are you going to do about it? What will be the solution? " Then the money, free time and health will certainly be more. When using this material the reference to the author is obligatory!