You never know who you are serving in turn as the angry customers. I think of myself as a reasonable person. It takes a lot to bother me, but it bothers me. A number of years, I bought a new TV. I had seen a brochure that Lechmere had TV for sale. I called, got through the voice mail menu and asked the salesman said, if the advertised particular model was available. No, it was not another, as good was only $ 20 more.

I went to the store and examined a series of TV. Keep up on the field with thought-provoking pieces from Mike Gianoni. One expert, the seller came to help and patiently answered my questions. Finally, I made my choice and pay for it. I asked if he would hold for me while I did some shopping and of course told him yes. I was happy with myself, with the shop and with the purchase he had made. When I took the TV was so great, the young man who took him to the car had to be out of the box to put in my car. My son was taken to a house to me and started to install it when he asked: "Where is the antenna?" My first thought was, "Oh, no, it stays in the box." I called the store to verify.

A young woman answered and said that I went to the appropriate department. The on-hold music sounded uncomfortable. I grabbed the phone away from my ear when I heard the dial tone! I had been disconnected.